At Skinala, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from skinala.us.
1. Information We Collect
We collect certain information when you visit our website, place an order, or communicate with us. This includes:
a. Personal Information:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through Stripe, PayPal, or credit/debit card processors)
b. Device & Usage Information:
- IP address
- Browser type and version
- Pages visited, time spent, and site interactions
- Cookies and tracking data
2. How We Use Your Information
Your information is used to:
- Process and fulfill orders
- Communicate regarding your order or account
- Provide customer support
- Improve website performance and services
- Send promotional emails (only if you have opted in)
- Prevent fraud and secure transactions
3. How We Share Your Information
We do not sell your personal data. We may share your information only with:
- Trusted service providers (e.g., payment processors, shipping companies, marketing platforms)
- Legal authorities if required by law
- Analytics and advertising partners (e.g., Google Analytics, Meta/Facebook Pixel)
All third parties are required to protect your data in compliance with applicable laws.
4. Cookies & Tracking Technologies
We use cookies to:
- Provide a personalized shopping experience
- Remember your preferences and cart items
- Analyze website traffic
- Serve relevant ads
You can manage or disable cookies in your browser settings.
5. Your Rights (U.S. Customers)
You may:
- Request access to the data we hold about you
- Request correction or deletion of your data
- Opt out of marketing emails anytime
To make a request, contact us at support@skinala.us.
6. Data Security
We protect your data using:
- SSL encryption on all pages
- PCI-DSS compliant payment gateways (Stripe, PayPal, secure card processing)
- Limited internal access to customer data
No system is 100% secure, but we take all reasonable steps to protect your information.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their policies separately.
8. Children’s Privacy
We do not knowingly collect data from anyone under the age of 13. If we learn that we have collected personal data from a child, we will delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with the updated effective date.
10. Contact Us
For questions or concerns about this Privacy Policy or your data, contact:
Skinala
Email: support@skinala.us
Website: https://skinala.us